Refund and Returns Policy

Here at Blorinzo.com, we want you to be completely satisfied with your purchase. If for any reason you’re not happy, we offer a hassle-free return and refund policy.

What can be returned?

You can return unopened and unused games (including digital downloads with unredeemed codes) within 10 days of purchase.
Opened games (including digital downloads with redeemed codes) unfortunately we are not able to provide you with a refund.

Please note that as Blorinzo, we sell products in the form of keys, gifts or accounts and not the games directly. Our responsibility is to ensure that the key works to add the correct game to the platform it was meant for. If the key or gift has been successfully activated and the game has been added to the account, we cannot consider the product as faulty and therefore, we are unable to issue a refund.

Additionally, we do not have the power to make a key or gift active again and we cannot take the game away from the account the key was used on. This means that even if we wanted to, we are unable to accept a return and issue a refund on such a basis. We hope this clarifies the situation for you.

What can’t be returned?

Items that have been opened and used beyond the allowed time frame.
Digital downloads with redeemed codes. (Consider mentioning exceptions for accidental redemption)
Items that are not in their original packaging.
Items that are missing parts or components.

How to return an item:

Contact our customer service team by contact@blorinzo.com with your order number and reason for return.
We will provide you with a return authorization number (RMA) and instructions on how to return the item.
Once we receive your returned item, we will process your refund within 5 business days.

Refunds:

Refunds will be issued to the original payment method used for the purchase.
Shipping costs will only be refunded if the return is due to a defective or damaged product.
We reserve the right to modify this policy at any time.